Reference

Your bintang138 Account Rules in One Place

Our Terms & Conditions explain how your account, wallet, game settlement, and support records work before you open an account.

Account rulesPayment termsGame settlementSecurity steps
bintang138 Your bintang138 Account Rules in One Place
CONTACT PATHS

Three Ways to Ask About Terms

Terms questions are handled by support staff who can see your account status, payment reference, and recent contact history.

Live chat Live chat is open from 09:00 to 23:00 WIB inside the Help menu.
WhatsApp support Our WhatsApp link sits in the Support menu after you log in.
Email request Email [email protected] when you need a written answer about account closure, correction of profile…
ACCOUNT CONTROLS

Six Controls Behind the Terms

We apply the Terms & Conditions through account checks rather than vague decisions. Your profile, wallet name, payment references, login device, and support messages may be compared when we verify a request.

Profile verification

Your registered phone number, username, and wallet name help us confirm that a payment or account request belongs to you. If names conflict, the Terms allow us to pause processing until you provide matching details.

Payment records

DANA, OVO, GoPay, and QRIS references are kept with your account history so deposits and withdrawals can be traced. When you raise a Terms question, include the transaction ID rather than a cropped image alone.

Cookie use

Cookies help keep your session active, remember language settings, and flag repeated failed logins. The Terms explain that removing cookies may log you out and can require a fresh phone or password check.

Device security

On mobile browser, use Account > Security to update your password and check recent sessions. If you share a phone, log out after using Dragon Tiger, Mahjong Ways, or any wallet page.

Record retention

We keep account, payment, game settlement, and support records for operational checks and dispute handling. The Terms allow retention while your account is active and for a reasonable period after closure requests are processed.

Change requests

If your phone number, wallet name, or email needs correction, contact support before sending another payment. We may request a fresh login, transaction reference, or profile screenshot to apply the Terms safely.

Terms Questions Before You Join

These answers explain how the Terms & Conditions apply to everyday account actions. They cover registration, wallet matching, game settlement, access, data requests, and contact paths. If your case includes a DANA, OVO, GoPay, or QRIS payment, keep the transaction ID ready before contacting us.

You accept rules for registration, account security, wallet matching, game settlement, payments, dispute checks, and support contact. The terms apply once you complete the account form and continue using the lobby where local law permits.

No. Your payment wallet should match your account details. If a wallet belongs to another person, we may pause deposits or withdrawals while support checks ownership under the Terms & Conditions.

Game outcomes for Dragon Tiger, Mahjong Ways, Aviator, Super Bingo, Fishing God, and similar rooms are settled from the recorded round result in the system. If you dispute a round, send the time and game name.

Use Account > Security on mobile browser or contact live chat from 09:00 to 23:00 WIB. We may verify your phone number, username, and wallet name before allowing a reset under the Terms.

Yes. Contact live chat, WhatsApp, or [email protected] with the detail you want corrected. We may request proof connected to your registered phone number or payment record before applying the change.

Access can change if required checks fail, payment records do not match, account security is at risk, or eligibility depends on local law. We explain the next step through the support channel you used.

Send your username, registered phone number, issue date, game name or payment rail, and transaction ID if relevant. We compare account records, wallet records, and support history before sending a written response.